Legal notice
Website publisher & hosting
TLH (SAS)
RCS Paris B 892 307 752
128 rue La Boétie
75008 Paris
Tél. : 09 75 129 129
Contact : Contact form
Brands: TIPTOP · TOTALPro · CyberPILOT · CyberCLEVER
Publication director
Frédéric DUCOS, founder and CEO of TLH SAS.
Intellectual property
All content on this website (text, images, logos, graphics, videos, structure) is the exclusive property of TLH SAS or its partners. Any reproduction, representation, modification or exploitation, whether total or partial, without prior written authorisation, is prohibited and constitutes an infringement punishable under intellectual property law.
Credits
Website design and development: TIPTOP.
Photography: TIPTOP, unless otherwise stated.
Fonts: DM Sans (Google Fonts, Open Font License).
Liability
TLH SAS strives to provide accurate and up-to-date information. However, it cannot guarantee the accuracy, completeness or timeliness of the information published. Use of information and content on this website is the sole responsibility of the visitor.
Privacy policy
Data controller
TLH SAS, represented by Benjamin TASSERIE.
DPO Contact: Contact form
Data collected
We collect personal data that you voluntarily submit through the contact form:
- First name, last name
- Professional email address
- Phone number (optional)
- Organisation name (optional)
- Subject(s) of the enquiry
- Free-text message
- Newsletter consent
Technical data is also collected automatically when the form is submitted: IP address, User-Agent (browser/OS), browser language, date and time, referring page.
Processing purposes
- Responding to your contact request or CyberDIAG enquiry
- Sending the monthly newsletter (if you have consented)
- Ensuring website security (anti-spam, fraud detection)
- Generating traffic statistics (via Contentsquare)
Legal basis
Consent (form, newsletter) and legitimate interest (security, statistics).
Data retention period
Form data is retained for 36 months from the last contact, unless a legal obligation requires otherwise. Newsletter data is retained until unsubscription.
Recipients
Your data is processed by the TIPTOP team (TLH SAS) and is not shared with third-party commercial entities. Technical subcontractors (hosting, email services) are bound by contractual confidentiality obligations.
Your rights
In accordance with the GDPR (EU Regulation 2016/679), you have the following rights:
- Access: obtain confirmation that your data is being processed and request a copy
- Rectification: correct inaccurate data
- Erasure: request the deletion of your data
- Restriction: restrict processing in certain cases
- Portability: receive your data in a structured format
- Objection: object to processing on legitimate grounds
- Withdrawal of consent: at any time, without affecting the lawfulness of prior processing
To exercise your rights: via our contact form or by post to TLH SAS, 128 rue La Boétie, 75008 Paris, France.
In case of a dispute, you may contact the CNIL (French Data Protection Authority) at www.cnil.fr.
Listed on Cybermalveillance.gouv.fr
TIPTOP (TLH SAS) is listed on the Cybermalveillance.gouv.fr platform, the French national programme for assisting cyber-attack victims, prevention and digital risk awareness.
This listing certifies our commitment to the trusted provider charter of Cybermalveillance.gouv.fr, and guarantees our clients a level of competence, transparency and ethics recognised by the French government.
17Cyber
In the event of a cyber attack, the 17Cyber hotline (www.17cyber.gouv.fr) connects you with a listed provider — such as TIPTOP — for rapid assistance.
GDPR · NIS2 · ANSSI compliance
GDPR — General Data Protection Regulation
As a telecom operator and IT services provider, TLH SAS is fully committed to complying with the GDPR (EU Regulation 2016/679). Our compliance covers:
- Our own processing: client, prospect, supplier and employee data
- Processing on behalf of our clients: as a data processor (Article 28 GDPR), we guarantee the security, confidentiality and traceability of data entrusted to us
NIS2 — European Directive on network and information system security
The NIS2 Directive (EU 2022/2555), transposed into French law, imposes enhanced cybersecurity obligations on essential and important entities — including digital service operators and managed service providers (MSP/MSSP).
TIPTOP anticipates and integrates these requirements into its services:
- Risk analysis and incident management
- Supply chain security
- Notification of significant incidents
- Business continuity and disaster recovery plans (BCP/DRP)
We also support our clients in achieving their own NIS2 compliance, through our IT Governance (vCIO) offering.
ANSSI — French National Cybersecurity Agency
Our practices align with ANSSI's recommendations and standards, in particular:
- The IT Hygiene Guide (42 essential measures)
- Security recommendations for networks, email and workstations
- Best practices for managing IT service providers